How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Opensalways Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens after. It is a general template and not legal advice.

Topics We Want to Hear About

You can write to us about:

• Your experience when you phoned or contacted Opensalways Pest Control
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is a Provider

Providers in our network are independent businesses. Each one is responsible for its own estimates, prices, products, work and customer service. If you have trouble with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to know. Feedback about providers helps keep our network honest, and providers who often fall short of what we expect may be removed. Please understand that Opensalways Pest Control cannot settle contract disputes, issue refunds for a provider's work or make decisions for a provider.

If your concern is about how a pesticide was applied, you may also contact the agency that regulates pest control in Colorado.

Sending Your Complaint

Email contact@opensalways.garden and include these details:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

After You Write

We will confirm we received your complaint by email, usually within a few business days. Then we look into what happened. That may mean contacting the provider. Afterward, we reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to look again. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@opensalways.garden